Skip to content

Deactivate a User

Use the Deactivate action to revoke a user's access to the system while retaining their account information for future reactivation.

Permissions

Only users with the Admin role can deactivate users. See the Permissions page for details.

Steps

Step 1: Click the vertical ellipsis next to the user you want to deactivate.

step-1-click-ellipsis

Step 2: A dropdown menu appears with the available actions.

step-2-dropdown

Step 3: Click Deactivate from the dropdown menu.

step-3-click-deactivate

Step 4: A confirmation modal appears. Type deactivate in the confirmation field.

step-4-confirmation-modal

Step 5: Click the I'm sure, deactivate this user button to confirm.

step-5-click-confirm

Step 6: A success notification confirms the user has been deactivated.

step-6-success

Tip

To view deactivated users, enable the Show Deactivated filter in the users list. Deactivated users can be reactivated at any time.