Jira
The Jira integration enables data quality teams to create and link Jira issues directly from data anomalies detected in Qualytics. This streamlines the issue resolution workflow by eliminating the need to manually create tickets in Jira and then reference them back in Qualytics.
Key Benefits
- Create Issues Directly: Create Jira issues directly from Qualytics anomalies without leaving the platform
- Automatic Linking: Automatic linking between anomalies and tickets for complete traceability
- Cross-Reference Linking: Each Jira issue contains a hyperlink back to its source anomaly in Qualytics
- Status Synchronization: Anomaly status changes (acknowledge, archive) sync to Jira
- Comment Syncing: Comments added in Qualytics are pushed to Jira issue comments
Integration Type
The current release supports one-way synchronization (Qualytics → Jira). Changes made directly in Jira (e.g., issue status changes, comments) are not reflected back in Qualytics at this time.
Permissions
Users with the Manager or Admin role can configure the Jira integration in Qualytics. See Permissions for details.
Prerequisites
Before configuring the Jira integration, ensure the following requirements are met.
Jira Requirements
| Requirement | Details |
|---|---|
| Jira Instance | Active Jira Cloud or Jira Data Center instance |
| Instance URL Format | https://your-domain.atlassian.net (Cloud) or your Jira Data Center URL |
| API Access | REST API must be enabled for the instance |
| Project Access | User must have access to the target project(s) |
Account Requirements
A Jira account with appropriate permissions is required for the integration. This account will be used by Qualytics to authenticate and create/update issues.
| Field | Description |
|---|---|
| The email address associated with your Jira account | |
| API Token | A personal API token generated from Atlassian account settings |
| Project Access | Permission to create and edit issues in the target project(s) |
Required Jira Permissions
Ensure your account has the following permissions in the target project(s):
| Permission | Purpose |
|---|---|
| Browse Projects | View project and its issues |
| Create Issues | Create new issues in the project |
| Edit Issues | Update issue fields and add comments |
| Add Comments | Add comments to issues |
Deep Dive
Understand how the Jira integration works under the hood — data flow, behavior, and field mapping.
-
How It Works
Data flow direction, what gets synced, field mapping, and key operations.
-
Permissions
Roles required to configure and use the Jira integration.
Managing
Set up the integration, create tickets, and manage links between anomalies and Jira issues.
-
Configure Jira
Generate an API token and gather the values needed for Qualytics.
-
Add Connection
Connect the Jira integration in Qualytics.
-
Edit Connection
Update Instance URL, credentials, or Default Project Key for the existing Jira integration.
-
Unlink Connection
Disconnect the Jira integration from Qualytics.
-
Create Ticket
Create a new Jira issue from an anomaly.
-
Link Existing Ticket
Link an existing Jira issue to an anomaly.
-
Unlink Ticket
Remove the link between an anomaly and a Jira issue.
-
Tips & Tricks
How linked tickets appear in Qualytics and how status syncs to Jira.