Platform Status
The Platform Status page gives a real-time view of your deployment's configuration and the health of the components the platform depends on. It is the central place to confirm that the database, the message broker, and the Dataplane are all operating correctly, and to see how much capacity the Dataplane currently has.
This page is useful when:
- Diagnosing connectivity or processing issues before they affect data quality operations.
- Verifying deployment details such as version, cloud provider, and resource allocation.
- Confirming that the Dataplane is healthy and has enough capacity for your workload.
- Sharing a status summary with the support team for troubleshooting.
What You Can Do Here
| ACTION | WHERE IT IS | WHO CAN DO IT |
|---|---|---|
| Re-run every health check and reload the page with current values. | Refresh in the section header. See Refresh Status Summary. | Manager, Admin |
| Copy the full status payload as JSON for a support ticket. | Copy Summary in the section header. See Copy Status Summary. | Manager, Admin |
| Capture a live report of what the Dataplane is doing. | The Diagnostics subtab on the Dataplane card. See Dataplane Diagnostics. | Admin only |
| Restart the Dataplane. | Restart on the Dataplane card. See Restart Dataplane. | Admin only |
| Generate a license request or apply a new license key. | The License card, on self-hosted deployments only. See License. | Manager, Admin |
Who Can Access It
| ROLE | WHAT THEY GET |
|---|---|
| Member | No access. The browser redirects to the Datastores page. |
| Manager | The full page, with Refresh and Copy Summary. The Dataplane card shows only its Configuration subtab, with no Restart button. |
| Admin | Everything a Manager sees, plus the Diagnostics subtab and the Restart button. |
For the complete matrix, including the API endpoints, see Permissions.
Page Sections
The page is a single Platform Status section holding four cards. Each one is covered on its own page.
-
Deployment Card
Which build, cloud, and capacity tier this instance runs, and when the engine build was produced.
-
Components Card
The at-a-glance health read for the Dataplane, the database, and RabbitMQ.
-
Dataplane Card
The engine's allocation, its live capacity readouts, and the warnings that fire when demand goes unmet.
-
License Card
Expiration date, grace period, and the renewal actions. Self-hosted deployments only.