Anomalies Overview¶
Reviewing and triaging anomalies
An anomaly records one or more quality check failures found by a Scan. It points to a record, a data structure, or a set of rows that did not meet what a check expects, and it keeps the evidence your team needs to decide what happened. This hub gathers everything about reviewing, triaging, and resolving anomalies.
The Deep Dive pages explain the concepts, from what an anomaly is and how a Scan creates it to its status, Impact, and fingerprint. The How-tos walk through each task step by step, grouped by what it changes. The API page covers the endpoints, and the FAQ answers the common questions.
Permissions
The Reporter team permission on the datastore is enough to see its anomalies. Changing an anomaly's status, tags, assignees, or description, and archiving or deleting it, requires the Author team permission. See Anomaly Permissions for the full matrix.
Deep Dive¶
Understand what an anomaly is, how a Scan creates it, and what each part of an anomaly tells you.
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Getting Started
A first triage: find an anomaly, read it, assign it, and set its status.
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Introduction
What an anomaly is, why it matters, and a short tour of every topic in this Deep Dive.
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How It Works
How a Scan creates anomalies, AI Managed and Authored checks, the lifecycle, duplicates, and notifications.
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Record Anomalies
Anomalies that flag one row: when they are created, how rows are grouped, and examples.
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Shape Anomalies
Anomalies about many rows or the whole dataset: what creates them, what they count, and examples.
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AI Managed and Authored
How anomalies from AI Managed and Authored checks differ, the AI badge, and how triage tunes AI Managed checks.
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Impact
How the Low to Critical impact level is decided from the failed checks, and when it updates.
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Status
The lifecycle of an anomaly, from Active and Acknowledged to the archived statuses.
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Assignees
How the Assignees field works, who can be assigned, and when assignees are notified.
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Fingerprints
How Qualytics recognizes a newly detected anomaly as a duplicate of one it already found.
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Anomaly Views
The four screens that show anomalies: how to reach each one, what it shows, and what you can do there.
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Description
The business-friendly explanation of the data quality issue behind an anomaly.
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Source Records
The rows behind an anomaly, how to read them, and how masked values are protected.
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Tickets
Linked Jira and ServiceNow tickets: sync modes, what reaches the ticket, and status sync.
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Timeline
The record of every change to an anomaly, and how comments and mentions work.
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Examples
Real scenarios that follow an anomaly from the Scan that finds it to the decision that closes it.
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Best Practices
Guidelines for keeping the anomaly list short, trusted, and acted on.
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Permissions
The team permission and user role behind every anomaly action.
How-tos¶
Triage and manage anomalies step by step.
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Acknowledge Anomalies
Mark an anomaly as reviewed while it stays in the open list.
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Archive Anomalies
Close an anomaly as Resolved, Duplicate, Invalid, or Discarded.
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Restore Anomalies
Bring an archived anomaly back to the open list as Acknowledged.
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Delete Anomalies
Permanently remove archived anomalies that are no longer needed.
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Edit Anomaly Description
Rewrite the explanation shown in an anomaly's Description section.
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Add Tags
Apply tags to an anomaly to categorize it.
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Remove Tags
Take tags off an anomaly.
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Bulk-Edit Tags
Add or replace the tags on many anomalies at once.
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Add Anomaly Assignees
Make one or more users responsible for an anomaly.
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Remove Anomaly Assignees
Take users off an anomaly's Assignees list.
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Bulk-Assign Anomalies
Assign users to many anomalies at once.
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Add a Comment to an Anomaly
Leave a comment on an anomaly's Timeline and mention teammates.
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Comment on an Anomaly Change
Attach a comment to one Timeline entry, such as a status change.
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Reply to an Anomaly Comment
Answer a comment in its thread.
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Edit an Anomaly Comment
Change the text of a comment you wrote.
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Delete an Anomaly Comment
Remove a comment from an anomaly's Timeline.
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Change a Ticket's Sync Mode
Choose whether Qualytics writes back to a linked ticket.
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Create a Jira Ticket
Open a new Jira issue from an anomaly, already linked to it.
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Link an Existing Jira Ticket
Connect an anomaly to a Jira issue that already exists.
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Unlink a Jira Ticket
Remove the link between an anomaly and a Jira issue.
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Create a ServiceNow Ticket
Open a new ServiceNow incident from an anomaly, already linked to it.
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Link an Existing ServiceNow Ticket
Connect an anomaly to a ServiceNow incident that already exists.
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Unlink a ServiceNow Ticket
Remove the link between an anomaly and a ServiceNow incident.
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Refresh Anomaly Source Records
Load the latest copy of an anomaly's source records.
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Download Anomaly Source Records
Export an anomaly's source records as a CSV file.
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Reveal Masked Values in Source Records
Show the real values of masked fields, with an audit trail.
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View the Masking Audit Log
See who revealed masked values, when, and which fields.
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Filter and Sort Anomalies
Search an anomaly list, filter it, and change its sort order.