Copy Status Summary

The Copy Status Summary action copies the full platform status to your clipboard as a JSON object. This is the fastest way to give the support team a complete picture of a deployment in one paste.

Permissions

Users with the Manager or Admin role can copy the status summary. See the Permissions page for the full matrix.

When to Use It

SITUATION	WHY COPY THE SUMMARY
You are opening a support ticket.	It carries the versions, engine, cloud, sizing, and component health in one paste, so the support team does not have to ask for them one at a time.
You are comparing two environments.	Paste both summaries side by side to spot a version or sizing difference.
You need the values the UI does not show.	The JSON includes fields that are not displayed on the page, such as the build identifier and the driver's free memory.
You want a record before a change.	Copy the summary before a restart or an upgrade so you can compare afterward.

What Gets Copied

The copied object is the status API response with four display values from the platform info endpoint merged on top. Those four carry the labels shown in the interface, not the raw API values.

FIELD	WHAT IT CONTAINS
`version`	The platform version from the Deployment card.
`engine`	The engine label, for example `Kubernetes`.
`cloud_platform`	The cloud provider label, for example `Amazon Web Services`.
`deployment_size`	The deployment size label, for example `Medium`.
`database_connection`	Database connectivity, `OK` or `UNHEALTHY`.
`rabbitmq_connection`	Message broker connectivity, `OK` or `UNHEALTHY`.
`dataplane_healthcheck`	The full Dataplane report, or the string `UNHEALTHY` when the engine did not answer.

Example of the copied JSON

{
  "version": "20260404-5def6ae",
  "engine": "Kubernetes",
  "cloud_platform": "Amazon Web Services",
  "deployment_size": "Medium",
  "database_connection": "OK",
  "rabbitmq_connection": "OK",
  "dataplane_healthcheck": {
    "build_date": "2026-03-28",
    "implementation_version": "2.8.1",
    "git_hash": "60de4a5",
    "spark_version": "3.5.1",
    "driver_free_memory_mb": 4096,
    "max_executors": 8,
    "max_memory_per_executor_mb": 8192,
    "cores_per_executor": 4,
    "max_dataframe_size_mb": 2048,
    "thread_pool_parallelism": 16,
    "thread_pool_state": "2 running operations [48291, 48305] with 3 queued requests",
    "executor_capacity": {
      "status": "healthy",
      "live_executors": 6,
      "pending_tasks": 0,
      "capacity_slots": 24,
      "max_executors": 8
    },
    "sync_operation_parallelism": 4,
    "sync_admission": {
      "current_capacity": 4,
      "in_flight": 1,
      "waiting": 0,
      "floor": 2,
      "ceiling": 8,
      "process_cpu_percent": 31.4
    }
  }
}

Note

The executor_capacity, sync_operation_parallelism, and sync_admission values are present only when the running engine reports them. Deployments on Databricks and older engine builds omit them.

Warning

The copied JSON contains software versions and resource allocation details about your deployment. Review it before sharing outside your organization.

Steps

Step 1: Click the Copy Summary button in the top-right corner of the Platform Status section header.

Step 2: A success message appears. The status data is now in your clipboard and can be pasted into an email, a support ticket, or a text file.