Disconnect Jira
Disconnecting removes the Jira integration from Qualytics. The issues already created in Jira stay where they are, but everything Qualytics knew about them is dropped.
Permissions
Users with the Manager or Admin role can disconnect the Jira integration. See the Permissions page for details.
Before You Disconnect
The Disconnect Integration confirmation spells out the consequences before you commit:
| What Happens | Description |
|---|---|
| Ticket Links | Every association between an anomaly and a Jira issue is permanently removed from Qualytics. |
| Flow Actions | Ticketing actions in Flows that reference this integration stay on the canvas and fail on their next execution. |
| Existing Tickets | Issues already created in Jira remain there, with their comments and status notes, and are not deleted. |
This action cannot be undone
Reconnecting later creates a new integration, and the links between anomalies and issues are not restored. If you only want Qualytics to stop writing to Jira, switch the integration to read only instead of disconnecting it. See Read only and two-way sync.
Steps
Step 1: In the left side panel, click Settings .
Step 2: The Connections tab opens by default. Click the Integrations tab.
Step 3: Find the Jira row, which shows Connected, and click the vertical ellipsis next to the status.
Step 4: Click Disconnect in the menu. The Disconnect Integration modal opens and summarizes the three effects listed above.
Step 5: Click Disconnect to confirm. Cancel closes the modal and changes nothing.
Step 6: A success message appears, and the Jira row shows the Connect button again.