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Select Audit Dates

The AgentQ audit opens on the last 30 calendar days. Change the period to review a different stretch of AgentQ activity.

Prerequisites

  • A Qualytics account with the Admin user role.
  • A connected AgentQ provider. The Audit option appears in the AgentQ sidebar only while AgentQ is connected. See Add Integration if one is not connected yet.

Steps

Step 1: Click AgentQ in the left sidebar.

Step 2: Select Audit at the bottom of the AgentQ sidebar.

Step 3: Click Start date and pick the first day of the period.

Step 4: Click End date and pick the last day. Both dates are included in the period, and neither can be later than today.

Step 5: The history and the selected-period summary reload together for the new period.

Note

If the start date falls after the end date, the message The start date must be on or before the end date. appears and the history is not reloaded. Correct either date to continue.

Any user filter you have applied stays in place, so the period and the filter narrow the history together. See Filter the Audit History.