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Anomaly Permissions

What you can do with an anomaly depends on two layers: the team permission you have on the datastore the anomaly belongs to, and, for a few actions, your platform-wide user role. This page gathers every anomaly action in one place.

For the user roles and how they compare, see User Roles. For every team-permission-gated action across the platform, see Team Permissions.

Admin bypass

Users with the Admin role bypass every team-permission check on every datastore.

Permission Matrix

The table shows which team permissions on the anomaly's datastore can perform each action:

Action Reporter Viewer Drafter Author Editor
View anomalies, their details, and the Timeline
View and download source records
Add comments and replies
Be selected as an assignee
Acknowledge or reactivate an anomaly
Archive or restore an anomaly
Delete an archived anomaly
Edit the description
Add or remove tags
Add or remove assignees
Bulk-edit tags or assignees
Link, create, or unlink a ticket 1
Change a ticket's sync mode 1
Reveal masked values in source records

Actions Outside the Matrix

Some actions do not follow a team permission:

Action Who can do it
Edit a comment Only its author. An Admin cannot edit someone else's comment.
Delete a comment Its author, or any user with the Admin role.
Read the Masking Audit Log Users with the Admin role.
Be mentioned in a comment Any active user, even without access to the datastore. They are notified but cannot open the anomaly.

Key Details

  • Archived anomalies are read only. Whatever your permission, an archived anomaly's status, tags, assignees, description, tickets, and comments cannot change until it is restored. Restoring needs the Author team permission.
  • Assignees need access. The assignee picker lists only users with at least the Viewer team permission on the datastore, so an anomaly cannot be assigned to someone who cannot see it.
  • Visibility follows the teams. A user with no team on the anomaly's datastore does not see its anomalies at all, in any list.
  • Controls follow your permission. Buttons for actions you cannot perform are hidden or disabled. A ticket's sync mode button stays visible without the permission, so everyone can see which mode it is in, but it cannot be clicked.
  • Flows act on their own. A Flow that archives anomalies or creates tickets does not need the permissions of the person who receives its notifications. Managing the Flow itself has its own requirements. See Flow Permissions.

See Also


  1. Also requires the Manager user role or higher. A user with the Author team permission and the Member role cannot link, create, or unlink tickets, or change their sync mode. ↩↩