Manage Notifications
In Qualytics, managing notifications gives you full control over how and when you receive alerts. You can customize notifications to fit your needs, mute or unmute them to manage distractions and delete notifications to keep your system organized. By effectively managing your notifications, you ensure that critical updates reach you at the right time, while unnecessary alerts are minimized, allowing you to stay focused on what matters most.
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Qualytics gives you full control over your notifications, allowing you to edit notification rules, mute notifications, and delete unwanted notification rules. You can navigate to the notifications management settings via two different methods as discussed below.
Method I: User Interface
Step1: Log in to your Qualytics account and click the bell "🔔" icon located in the top right navigation bar.
Here, you can view all the notifications that have been triggered based on your notification rules. You can also edit or mute the notification rule directly from this interface.
You can switch between the different types of notifications to have a categorical view(such as All, Operations, Anomalies, or SLA).
Method II: Global Settings
Step 1: Log in to your Qualytics account and click the Settings button on the left side panel of the interface.
Step 2: Click on the Notifications tab.
Here, you can view a list of all the notification rules you’ve added to the system. From this interface, you can easily manage (edit, delete, or mute) your notification rules as needed.
Edit Notifications Rule
You can edit the notification rules by adjusting trigger conditions, customizing the notification message, adding datastore tags, and adding or removing notification channels. These management options make sure your notifications fit your needs and preferences. There are two methods from which you can edit your notification rules.
Method I: From User Interface
You can directly navigate to the notification generated and appearing on the user interface and edit the rule that triggered such notification.
Note
If you edit the notification rule directly from the User Interface, the changes will apply to the entire rule, ensuring that all future notifications triggered from such an updated rule follow the latest modification.
Step 1: Log in to your Qualytics account and click the bell; "🔔" icon located in the top right navigation bar.
Here, you can view all notifications that have been triggered based on the notification rules.
Step 2: Hover over any of the notifications from the list and an action menu will appear. Click on the vertical ellipsis within the menu to view the notification management options.
Step 3: Click on the Edit button to start editing and managing the trigger settings that produced the existing notification.
Step 4: A modal window will appear, allowing you to edit the notification rule. Here, you can:
- Adjust trigger conditions
- Modify notification messages
- Add or remove datastore tags
- Update Notification Channels
Step 5: Once you have edited the notification rule or made necessary changes, click on the Save button.
After clicking on the Save button, a success flash message will appear saying the Notification successfully updated.
Method II: From Global Settings
You can also edit notification rules from the global settings. After making changes, such as adjusting the trigger conditions or adding tags, the notifications will now trigger based on the updated rule instead of the previous settings.
Step 1: Log in to your Qualytics account and click the Settings button on the left side panel of the interface.
Step 2: Click on the Notifications tab.
Here you can view a list of all the notifications you have added to the Qualytics system.
Step 3: Click on the vertical ellipsis next to the notification rule you want to update and select the "Edit" option from the drop-down menu.
Step 4: A modal window will appear, allowing you to edit the notification rule. Here, you can:
- Adjust trigger conditions
- Modify notification messages
- Add or remove datastore tags
- Update notification channels
Step 5: Once you have edited the notification rule or made necessary changes, click on the Save button.
After clicking on the Save button, a success flash message will display saying Notification successfully updated.
Mute Notifications
You can temporarily turn off alerts for specific events without deleting them by muting notifications. This is helpful when you want to avoid distractions but still have the option to reactivate the notifications later. By muting, you can control which alerts you receive, focusing only on what’s most important.
You can mute your notifications through two different methods, as discussed below
Method I: From User Interface
You can mute notifications directly from the user interface, which allows you to silence specific alerts while keeping them available for later. This helps reduce distractions without losing track of important information. If needed, you can unmute them at any time.
Note
Muting a notification from the User Interface will mute the entire notification rule, stopping all future notifications from that rule.
Step 1: Log in to your Qualytics account and click the bell “🔔” icon located in the top right navigation bar.
Here, you can view all notifications that have been triggered based on the notification rule.
Step 2: Hover over to any of the notifications from the list and an action menu will appear. Click on the vertical ellipsis within the menu to view the notification management options
Step 3: Click on the Mute button from the dropdown list to mute the notification.
After clicking the Mute button, your notification will be muted, and a success flash message will appear saying, Notification successfully muted.
Method II: From Global Settings
You can also mute notifications from the global settings. This helps you focus by reducing distractions and ensuring that only the most important alerts come through on your notification channels when you need them.
Step 1: Log in to your Qualytics account and click the Settings button on the left side panel of the interface.
Step 2: Click on the Notifications tab.
Here you can view a list of all the notifications you have added to the Qualytics system.
Step 3: Click on the vertical ellipsis next to the notification rule that you want to mute, then select Mute from the drop-down menu.
Step 4: After clicking the Mute button, all the notifications related to that rule will be muted, and a success flash message will be displayed: Notification successfully muted.
Unmute Notifications
Step 1: To unmute a notification, click on the vertical ellipsis next to the muted notification with the crossed-out bell icon, then select Unmute from the drop-down menu.
Step 2: After clicking on the Unmute button, your notification will be unmuted and a success flash message will be displayed saying Notification successfully unmuted.
Delete Notifications Rule
If you need to tidy up your notifications, you can delete a notification rule to remove it from the system permanently. Once deleted, the rule and its associated notifications will no longer appear in the user interface.
Step 1: Log in to your Qualytics account and click the Settings button on the left side panel of the interface.
Step 2: You will be navigated to the Tags section by default. Click on the Notifications tab.
Here you can view a list of all the notifications you have added to the Qualytics system.
Step 3: Click on the vertical ellipsis next to the notification you want to delete, then select "Delete" from the drop-down menu.
Step 4: A modal window Delete Notification will appear. Click the Delete button to confirm and remove the notification.
After clicking the Delete button, your notification will be removed, and a success flash message will appear stating, Notification successfully deleted.
