# Platform Status Getting Started

Source: https://userguide.qualytics.io/settings/status/getting-started/

The Platform Status page gives a real-time view of your deployment's configuration and component health. It is the central place to confirm that every critical service is operating correctly, to see how much capacity the Dataplane has, and, for Admins, to inspect what it is doing right now.

![Platform Status page showing the Deployment, Components, and Dataplane cards](https://userguide.qualytics.io/assets/settings/status/getting-started/platform-status-overview.png)

> **Info: Permissions**
>
> Users with the **Manager** or **Admin** role can access the Platform Status page. Restarting the Dataplane and opening Dataplane Diagnostics require the **Admin** role. See the [Permissions](https://userguide.qualytics.io/settings/status/deep-dive/permissions/) page for the full matrix.

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## Deep Dive

Understand what each card on the page shows and how to interpret it.

- **Platform Status**

  Deployment details, component health, Dataplane configuration and capacity, and license state.

  [Platform Status](https://userguide.qualytics.io/settings/status/deep-dive/platform-status/)
- **Permissions**

  Roles required to view status, capture diagnostics, and restart the Dataplane.

  [Permissions](https://userguide.qualytics.io/settings/status/deep-dive/permissions/)

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## How-tos

Monitor the platform and manage the Dataplane.

- **Refresh Status Summary**

  Re-run every health check and reload the page with current values.

  [Refresh Status Summary](https://userguide.qualytics.io/settings/status/how-tos/refresh-status-summary/)
- **Copy Status Summary**

  Copy the full status data as JSON for a support ticket.

  [Copy Status Summary](https://userguide.qualytics.io/settings/status/how-tos/copy-status-summary/)
- **Capture a Diagnostics Report**

  Take a live report of what the Dataplane is doing right now (Admin).

  [Capture a Diagnostics Report](https://userguide.qualytics.io/settings/status/how-tos/capture-diagnostics-report/)
- **Capture on an Interval**

  Refresh the report every few seconds to watch an incident develop (Admin).

  [Capture on an Interval](https://userguide.qualytics.io/settings/status/how-tos/capture-diagnostics-on-an-interval/)
- **Download a Diagnostics Report**

  Save the report on screen as a standalone file before it is gone (Admin).

  [Download a Diagnostics Report](https://userguide.qualytics.io/settings/status/how-tos/download-diagnostics-report/)
- **Restart Dataplane**

  Send a graceful shutdown signal to restart the Dataplane (Admin).

  [Restart Dataplane](https://userguide.qualytics.io/settings/status/how-tos/restart-dataplane/)

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## Troubleshooting, API & FAQ

- **Troubleshooting**

  Route a symptom to its cause, and read a Dataplane Diagnostics report section by section.

  [Troubleshooting](https://userguide.qualytics.io/settings/status/troubleshooting/)
- **API**

  Check health, capture diagnostics, and restart the Dataplane programmatically.

  [API](https://userguide.qualytics.io/settings/status/api/)
- **FAQ**

  Health indicators, capacity readouts, diagnostics reports, and restart effects.

  [FAQ](https://userguide.qualytics.io/settings/status/faq/)

*Last updated: August 24, 2026.*