# Platform Status

Source: https://userguide.qualytics.io/settings/status/deep-dive/platform-status/

The **Platform Status** page gives a real-time view of your deployment's configuration and the health of the components the platform depends on. It is the central place to confirm that the database, the message broker, and the Dataplane are all operating correctly, and to see how much capacity the Dataplane currently has.

This page is useful when:

- Diagnosing connectivity or processing issues before they affect data quality operations.
- Verifying deployment details such as version, cloud provider, and resource allocation.
- Confirming that the Dataplane is healthy and has enough capacity for your workload.
- Sharing a status summary with the support team for troubleshooting.

## What You Can Do Here

| ACTION | WHERE IT IS | WHO CAN DO IT |
| --- | --- | --- |
| Re-run every health check and reload the page with current values. | **Refresh**  in the section header. See [Refresh Status Summary](https://userguide.qualytics.io/settings/status/how-tos/refresh-status-summary/). | Manager, Admin |
| Copy the full status payload as JSON for a support ticket. | **Copy Summary**  in the section header. See [Copy Status Summary](https://userguide.qualytics.io/settings/status/how-tos/copy-status-summary/). | Manager, Admin |
| Capture a live report of what the Dataplane is doing. | The **Diagnostics** subtab on the Dataplane card. See [Dataplane Diagnostics](https://userguide.qualytics.io/settings/status/troubleshooting/#dataplane-diagnostics). | Admin only |
| Restart the Dataplane. | **Restart**  on the Dataplane card. See [Restart Dataplane](https://userguide.qualytics.io/settings/status/how-tos/restart-dataplane/). | Admin only |
| Generate a license request or apply a new license key. | The License card, on self-hosted deployments only. See [License](https://userguide.qualytics.io/settings/status/deep-dive/license-card/). | Admin only |
| See which product modules are enabled, and ask an Admin to enable one. | The Modules card. See [Modules Card](https://userguide.qualytics.io/settings/status/deep-dive/modules-card/). | Manager (ask), Admin (see how many people asked) |

## Who Can Access It

| ROLE | WHAT THEY GET |
| --- | --- |
| Member | No access. The browser redirects to the Datastores page. |
| Manager | The page, with **Refresh** and **Copy Summary**, but without the License card. The Dataplane card shows only its **Configuration** subtab, with no **Restart** button. |
| Admin | Everything a Manager sees, plus the License card on self-hosted deployments, the **Diagnostics** subtab and the **Restart** button. |

For the complete matrix, including the API endpoints, see [Permissions](https://userguide.qualytics.io/settings/status/deep-dive/permissions/).

## Page Sections

The page is a single **Platform Status** section holding five cards. Each one is covered on its own page.

- **Deployment Card**

  Which build, cloud, and capacity tier this instance runs, and when the engine build was produced.

  [Deployment Card](https://userguide.qualytics.io/settings/status/deep-dive/deployment-card/)
- **Components Card**

  The at-a-glance health read for the Dataplane, the database, and RabbitMQ.

  [Components Card](https://userguide.qualytics.io/settings/status/deep-dive/components-card/)
- **Dataplane Card**

  The engine's allocation, its live capacity readouts, and the warnings that fire when demand goes unmet.

  [Dataplane Card](https://userguide.qualytics.io/settings/status/deep-dive/dataplane-card/)
- **License Card**

  Expiration date, grace period, and the renewal actions. Self-hosted deployments only.

  [License Card](https://userguide.qualytics.io/settings/status/deep-dive/license-card/)
- **Modules Card**

  Which product modules are enabled, what each one adds, and the requests to enable the others.

  [Modules Card](https://userguide.qualytics.io/settings/status/deep-dive/modules-card/)

*Last updated: October 30, 2026.*